Privacy Policy

Last update: January 2025

1. Introduction

Sincron IA ("we", "our" or "us") respects the privacy of visitors to our site and customers. This Privacy Policy describes how we collect, use, store and protect your personal information.

2. Information We Collect

We collect the following information:

Contact Information: Name, email, phone provided in forms
Usage Information: Pages visited, navigation time, clicks
Technical Information: IP address, browser type, operating system
Cookies: Navigation data and preferences

3. How We Use Your Information

We use your information to:

Respond to your requests and provide support
Send information about our services (with your consent)
Improve our site and services
Analyze trends and usage behavior
Comply with legal obligations

4. Information Sharing

We do not sell, rent or share your personal information with third parties, except:

When necessary to provide our services (e.g., hosting providers)
To comply with legal obligations
With your explicit consent

5. Cookies and Similar Technologies

We use cookies to improve your experience. You can configure your browser to refuse cookies, but this may affect the functionality of the site.

6. Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction.

7. Your Rights (LGPD)

According to the General Data Protection Law (LGPD), you have the right to:

Confirm whether we process your personal data
Access your data
Correct incomplete or outdated data
Request data deletion
Revoke your consent
Data portability

8. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless required by law.

9. International Data Transfer

Some of our service providers may be located outside Brazil. We ensure that such transfers are made with adequate protections.

10. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our site.

11. Contact

To exercise your rights or clarify questions about this policy, contact us:

Email: [email protected]
Address: São Paulo, Brazil