Privacy Policy
Last update: January 2025
1. Introduction
Sincron IA ("we", "our" or "us") respects the privacy of visitors to our site and customers. This Privacy Policy describes how we collect, use, store and protect your personal information.
2. Information We Collect
We collect the following information:
- Contact Information: Name, email, phone provided in forms
- Usage Information: Pages visited, navigation time, clicks
- Technical Information: IP address, browser type, operating system
- Cookies: Navigation data and preferences
3. How We Use Your Information
We use your information to:
- Respond to your requests and provide support
- Send information about our services (with your consent)
- Improve our site and services
- Analyze trends and usage behavior
- Comply with legal obligations
4. Information Sharing
We do not sell, rent or share your personal information with third parties, except:
- When necessary to provide our services (e.g., hosting providers)
- To comply with legal obligations
- With your explicit consent
5. Cookies and Similar Technologies
We use cookies to improve your experience. You can configure your browser to refuse cookies, but this may affect the functionality of the site.
6. Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction.
7. Your Rights (LGPD)
According to the General Data Protection Law (LGPD), you have the right to:
- Confirm whether we process your personal data
- Access your data
- Correct incomplete or outdated data
- Request data deletion
- Revoke your consent
- Data portability
8. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless required by law.
9. International Data Transfer
Some of our service providers may be located outside Brazil. We ensure that such transfers are made with adequate protections.
10. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our site.
11. Contact
To exercise your rights or clarify questions about this policy, contact us:
- Email: adm@sincron.digital
- Address: São Paulo, Brazil